Privacy Policy

Our Website - general brochure - Single controller Policy 

Privacy Notice

We collect the personal data you provide us when you fill in the blanks in the website forms.

We also collect personal data from you when you fill in a contact form, from our cookies (see our Cookie Policy), when you call us, when you use our chat helpline, when you email us for any reason:

  • When we speak to you in person
  • Any information you provide on paper-based forms and documents
  • Any information you provide over social media

To fulfil the request or other order we use your data to allocate you the brochure, information, materials, any goods, manage and track your request or order, update you on progress, generate delivery notes and invoices, process payments and administration generally.

It is in our legitimate interests to use and share your personal data to enforce our rights, manage our business, to do our accounts, to identify other things you may like from us, interact with providers of services to us, to protect society, and protect your and our interests. We will pass it to businesses we sell all or part of our business to in the future.

The following is a list of the outside parties we use and share your data with:

  • Accountant

We use cookies. To view our cookies and review your preferences, please use the cookie control in the bottom right of our website.

We combine the personal data given over the website with data we get from paper documents, data you provide over the telephone (including any text or other messages), and other sources.

We will keep your data for 7 years after the year you order it so we can comply with contract law issues, product liability issues, insurance issues, company law obligations, record keeping for accounting and tax audits. If there are any complaints or questions on product liability or insurance issues we will keep your data for 6 years after the matter is dealt with. We may hold onto data were there are legal reasons to retain it.

We might use data for different purposes if similar or necessary to what it was initially collected for.

You have rights in relation to your data to ask to know what we process, access it, request correction if wrong or deletion, restrict or object to processing, request a copy is sent to another organisation, withdraw any consents and complain to the Information Commissioner. You can find out more by contacting us.

We have put in place appropriate security measures in relation to your data.

By accepting this privacy policy, you give us permission to market our products to you by telephone, text/MMS and post.

You can contact us by email at info@hillstools.co.uk or telephone 0151 5251900 or post 77 Long Ln, Walton, Liverpool L9 7DT.

We will update our Privacy Notice occasionally and it will replace any prior version. The date of this notice is 9 th July 2021.

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